Terms of Service

Kriyadesk provides an AI receptionist and WhatsApp automation service for appointment-based businesses. Accounts are created by us when a business becomes a customer; there is no public self-signup.

You are responsible for keeping your login secure and for the activity of your staff on the account. Tell us immediately if you believe your account has been accessed without permission.

You may not use Kriyadesk to send unsolicited marketing, upload purchased contact lists, impersonate others, or break any law that applies to you - including telecom, messaging, and data-protection rules. Marketing messages require the recipient's opt-in.

The service is a monthly subscription plus a prepaid usage balance for metered voice and messaging. Fees are shown before you pay. Usage is drawn from your balance as it is consumed. See our Refund and Cancellation Policy.

Kriyadesk relies on telephony, WhatsApp/Meta, and payment providers. Their availability and rules are outside our control, and your use is also subject to their terms.

We work to keep the service running but do not guarantee uninterrupted availability. To the extent the law allows, our total liability for any claim is limited to the fees you paid us in the three months before the claim.

You may cancel at any time from your dashboard. We may suspend an account for non-payment or a breach of these terms, after notice where practical.

These terms are governed by the laws of India, and disputes are subject to the courts of Hyderabad, Telangana.

Questions about these terms: support@kriyadesk.in.